VIP Relationship Manager (PP, SR)
* Main Duties:
- Operate and lead to acquire new business and manage exiting customers to achieve the
business target.
- Develop new strategies to improve client satisfaction.
- Build positive and productive relationships with clients for business growth.
- Understand customer needs and develop plans to address them.
- Cross sell bank product to optimize the revenue.
- Identify and maintain good relationship with key internal and external contacts and
influencers to help drive business growth
- Work collaboratively with all relevant internal team members to offer highest service
quality to customers.
- Ensure that the highest quality of service is offered in the VIP premises at all the
time.
- Ensure that client requests and complaints are handled timely and accurately.
- Maintain up-to-date knowledge about company products and services.
- Champion the implementation and sustainability of the VIP Service Proposition.
- Coach, lead and empower the team to achieve best performance and maintain an open,
honest and satisfying team work environment.
- Ensure full compliance with the bank’s policies and procedures
- Other tasks assigned by the management.
语言要求：English (Good)
- Operate and lead to acquire new business and manage exiting customers to achieve the
business target.
- Develop new strategies to improve client satisfaction.
- Build positive and productive relationships with clients for business growth.
- Understand customer needs and develop plans to address them.
- Cross sell bank product to optimize the revenue.
- Identify and maintain good relationship with key internal and external contacts and
influencers to help drive business growth
- Work collaboratively with all relevant internal team members to offer highest service
quality to customers.
- Ensure that the highest quality of service is offered in the VIP premises at all the
time.
- Ensure that client requests and complaints are handled timely and accurately.
- Maintain up-to-date knowledge about company products and services.
- Champion the implementation and sustainability of the VIP Service Proposition.
- Coach, lead and empower the team to achieve best performance and maintain an open,
honest and satisfying team work environment.
- Ensure full compliance with the bank’s policies and procedures
- Other tasks assigned by the management.
语言要求：English (Good)
职位要求
Job Requirements:
- Bachelor Degree in Banking, Management or related field.
- At least 3 years’ experience in related areas.
- Strong customer service and result-oriented personality
- High initiative, commitment, good communication and problem solving skill.
- Good organizational skill, time management and team building.
- A strong desire to work in a team and deal with challenge.
- English language proficiency, the Chinese language is a plus(written and verbal)Computer
literacy; in particular, Microsoft Word, Excel and Power Point.
- Bachelor Degree in Banking, Management or related field.
- At least 3 years’ experience in related areas.
- Strong customer service and result-oriented personality
- High initiative, commitment, good communication and problem solving skill.
- Good organizational skill, time management and team building.
- A strong desire to work in a team and deal with challenge.
- English language proficiency, the Chinese language is a plus(written and verbal)Computer
literacy; in particular, Microsoft Word, Excel and Power Point.
联系方式
- 👤 联系人：HR Department
- 📞 电话：+855 23862111,081666597,081444179
- 📍 地址：Phnom Penh Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara, Phnom Penh
位置 / Google 地图
来源：网络 · 2026-08-13 17:06:25