Learning & Development Executive

CAPABILITY DEVELOPMENT NEEDS ANALYSIS

• Provide support to Field Force Effective Lead to identify skill/knowledge gaps and capability development needs for field force, prioritize them and develop development plan

TRAINING DEVELOPMENT & PLANNING

• Assist Field Force Effective Lead to develop annual training cycle plan, to propose solutions/to develop & build training (content & material) by tailoring and localizing training materials to create more relevance and better suit to local context, to integrate internal & external best practice and adapt global /regional program locally, and to develop & manage onboarding programs for new field force.
• Coordinate and liaise with other functions/training providers for other non-sales specific training/solution agenda to field force.

TRAINING DELIVERY

• Support to Field Force Effective Lead to deliver training contents to field force with hand-on, on-the-job and preferably within the operating environment of field team.

POST TRAINING & FOLLOW UP_ EVALUATION

• Assist Field Force Effective Lead to prepare post-training activities which include assessment of content and training approach effectiveness
• Performance Tracking & Continuous Improvement, Training Effectiveness Assessment
• Follow up with field force on the implementation of training action plan/commitment post training deliveries.

IN-FIELD TRAINING AND COACHING TO SALES SUPERVISOR TO PASS ON TO FIELD FORCE

• Aligning with solution/classroom training plan, develop on-field training and coaching plan to transfer and support learning theories into real, practical implementation on field works.
• Demonstrate and role model expected behaviors and values expected out of FF.
• Demonstrate and observe the application of new training skills and capabilities into field forces' daily works post classroom/on-line trainings.
• Provide feedback and coaching to field force following the implementation of new training skills and capabilities

FOLLOW-UP ON POST ON-FIELD TRAINING ACTION PLAN

• Prepare necessary action plan and follow-up post on-field observations and coachings.
• Liaise with respective Area Sales Supervisors and Regional Sales Managers to ensure that agreed action plans are effectively implemented.
• Regularly review and reassess FF capabilities to ensure consistent application of new skills and capabilities.

USAGE OF DIGITAL CAPABILITY DEVELOPMENT PLATFORM

• Actively seek to share relevant inputs, contents and reviews to accelerate the usage of the Elevate Sales Academy digital platform.

LOGISTICS, ADMINISTRATION AND TRAINING BUDGET

• Provide logistic and administration supports
• Assist Field Force Effective Lead to monitor and control training budgets

OTHERS SUPPORTS

• Support Field Force Effective Lead on all assigned ad hoc projects if any