Assistant Security & Staff Village Manager

* RESPONSIBILITY:
Creating and overseeing the Resort and Staff Village security and safety. Directly control and coordinate all security activities, ensuring that the property’s facilities, buildings and equipment, guests and staff alike and their property are safe from malicious damage, theft, accidents, etc..
Assist the Security Manager in supervising and controlling of the day-to-day operations for the long tail, staff village and overall performance of the Security Department. To ensure adequate supervision and surveillance in accordance with all security aspects

* KEY DUTIES / RESPONSIBILITIES
• Co-ordinate and manage the day-to-day operations of the Security Department, village attendants and long tail captains.
• Ensure that all village attendants reporting to village security, assistant and security & staff village manager of any damage in the staff room, toilet, anywhere else in the staff village.
• Establish and implement new procedures by which to achieve short- and long-term goals of improving security, village attendants and long tail captains for our guests, staffs and the property.
• Ensure that all long tail captains reporting to assistant security & security & staff village manager of boat damage or boat engine not working.
• Plan and enforce the rules & regulations on the Song Saa Private Island, staff village and long tail boat movement.
• Supervise and schedule the long tail boat operation for the staff transfer and guest activities.
• Ensure that in the long tail boats have enough life jacket for the staff and all staff has to wear the life jacket while they are on the boat.
• Ensure all staffs are fully conversant with extensive emergency procedure involving fire, death, drowning, etc...
• Make confidential investigation of on staffs as requested by Security & Staff Village Manager, Human Resources Manager or Managing Director.
• Develop and maintain on-going instruction for staff.
• Ensure that all guards, village attendants and long tail captains are at their designated posts performing their assigned duties.
• Monitor all activities in public areas to ensure adequate security coverage is maintained.
• Patrol and spot check the security and village attendants' performance at the staff village and give the constructive feedback to the Security and Staff Village Manager and the department concerned for a prompt action.

COORDINATION
• Attend the meeting and training when requested by the management.
• Promote the overall knowledge about the resort in general and about the resort services.
• Develop a good working knowledge of the Security Department.
• Keep updated with all current information, attend department meetings. Be aware of the daily activities and meeting which taken.
• Coordinates and works very closely with all departments in regard to criminal acts within the resort or suspicious guests.

PERSONNEL AND STAFFING
• Ensure discipline and efficiency of staff at the Security Department.
• Ensure that all staff handles telephone in good manner, using proper telephone etiquette.
• Ensure that staffs are well behaved at all times.
• Ensure all duties and responsibilities are carried out accordingly to standards, policies and procedures.
• Ensure that staffs provide prompt and courteous service at all guests.
• Regularly checks the appearance, grooming and uniform of staff and makes recommendations rectify and correct such appearance on all staffs. He also makes appropriate suggestions to improve staff training.

TRAINING
• Rectify all mistakes and ensure that they do not recur.
• Attend all training when requested by the management.
• Be fully trained in Emergency Procedures and to assist in the carrying out of Drills.

MISCELLANEOUS AND GENERAL
• Comply with the policies and procedures of the Resort.
• Be familiar with the resort's standards operating policies in order to provide an effective service to all guests according to established procedures.
• Ensure enough staff on duty during peak hours.
• Maintain the cleanliness and neatness the Security Department. Utilize the free time cleaning and tidying work area.
• Ensure that all operational supplies are available and requisite such supplies whenever necessary.
• Know all safety and emergency procedures and how to act upon them, being aware of the accident.
• Carry out any job-related duties assigned by Security and Staff Village Manager, Human Resources Manager or Managing Director.
• Liaison with Sections and Departments regarding charges in operational and policies

This is not an exhaustive list of responsibilities; it is only an indication of the duties and responsibilities expected from you. You may be requested to perform any other reasonable duties as and when required

语言要求：English (Good)