Customer Service Manager, HR&Admin Officer, Content Writer, Architect, Driver
1. CUSTOMER SERVICE MANAGER
- Lead, train, and supervise the customer service team to ensure high-quality, timely responses across all channels (phone, Telegram, social media)
- Set and monitor service standards, response times, and customer satisfaction targets
Handle escalated complaints and complex customer issues that frontline staff can't resolve
- Develop and improve customer service processes, scripts, and SOPs
- Monitor team performance, provide coaching, and conduct regular evaluations
- Analyze customer feedback and service data to identify trends and improvement areas
- Coordinate with sales, marketing, and consultation teams to align on customer experience
- Manage scheduling, staffing needs, and workload distribution within the team
- Report regularly to management on team performance and customer satisfaction metrics
2. HR & ADMIN OFFICER
-Manage daily HR and administrative operations and ensure smooth office activities.
- Handle recruitment activities, including job posting, CV screening, interview coordination, and onboarding.
- Maintain and update employee records, contracts, attendance, leave, and other HR documents.
- Prepare HR reports, staff announcements, and administrative documents.
- Support payroll preparation, employee benefits, and other HR-related processes.
- Manage office supplies, company assets, equipment, and inventory.
- Coordinate office facilities, maintenance, security, cleaning, and other administrative services.
- Liaise with suppliers, service providers, government authorities, and other external parties when required.
- Assist in developing and implementing HR and administrative policies, procedures, and SOPs.
- Support employee engagement, company events, meetings, and other activities.
- Ensure compliance with company policies, labor regulations, and workplace standards.
- Perform other HR and administrative duties assigned by management
3. CONTENT WRITER
- Write and edit engaging content on Feng Shui, astrology & spirituality for social media, website, and blog
- Plan a content calendar and keep up with trending topics in the field
- Adapt and proofread content in Khmer and English to keep a consistent brand voice
- Work closely with the design team to pair copy with visuals
- Support marketing campaigns with fresh, accurate copy
4. ARCHITECT
- Design and develop architectural plans and layouts that incorporate Feng Shui principles for residential and commercial projects
- Consult with clients to understand their needs, space, and Feng Shui requirements
- Prepare drawings, 3D models, and construction documents using design software
- Collaborate with Feng Shui masters/consultants to align structural design with energy flow principles
- Ensure designs comply with local building codes, safety standards, and regulations
- Coordinate with contractors, engineers, and other professionals during project execution
- Conduct site visits to assess space and advise on layout adjustments
- Present design concepts and proposals to clients and revise based on feedback
5. DRIVER
- Safely transport staff, Management, or the Master to meetings, consultations, and site visits
- Maintain the vehicle's cleanliness, fuel levels, and general upkeep
- Perform routine vehicle checks and report any issues or needed repairs promptly
- Follow traffic laws and company driving policies at all times
- Assist with picking up/delivering documents, materials, or items as needed
- Keep a log of trips, mileage, and fuel expenses
- Ensure punctuality for scheduled appointments and pickups
语言要求：English (Good)
- Lead, train, and supervise the customer service team to ensure high-quality, timely responses across all channels (phone, Telegram, social media)
- Set and monitor service standards, response times, and customer satisfaction targets
Handle escalated complaints and complex customer issues that frontline staff can't resolve
- Develop and improve customer service processes, scripts, and SOPs
- Monitor team performance, provide coaching, and conduct regular evaluations
- Analyze customer feedback and service data to identify trends and improvement areas
- Coordinate with sales, marketing, and consultation teams to align on customer experience
- Manage scheduling, staffing needs, and workload distribution within the team
- Report regularly to management on team performance and customer satisfaction metrics
2. HR & ADMIN OFFICER
-Manage daily HR and administrative operations and ensure smooth office activities.
- Handle recruitment activities, including job posting, CV screening, interview coordination, and onboarding.
- Maintain and update employee records, contracts, attendance, leave, and other HR documents.
- Prepare HR reports, staff announcements, and administrative documents.
- Support payroll preparation, employee benefits, and other HR-related processes.
- Manage office supplies, company assets, equipment, and inventory.
- Coordinate office facilities, maintenance, security, cleaning, and other administrative services.
- Liaise with suppliers, service providers, government authorities, and other external parties when required.
- Assist in developing and implementing HR and administrative policies, procedures, and SOPs.
- Support employee engagement, company events, meetings, and other activities.
- Ensure compliance with company policies, labor regulations, and workplace standards.
- Perform other HR and administrative duties assigned by management
3. CONTENT WRITER
- Write and edit engaging content on Feng Shui, astrology & spirituality for social media, website, and blog
- Plan a content calendar and keep up with trending topics in the field
- Adapt and proofread content in Khmer and English to keep a consistent brand voice
- Work closely with the design team to pair copy with visuals
- Support marketing campaigns with fresh, accurate copy
4. ARCHITECT
- Design and develop architectural plans and layouts that incorporate Feng Shui principles for residential and commercial projects
- Consult with clients to understand their needs, space, and Feng Shui requirements
- Prepare drawings, 3D models, and construction documents using design software
- Collaborate with Feng Shui masters/consultants to align structural design with energy flow principles
- Ensure designs comply with local building codes, safety standards, and regulations
- Coordinate with contractors, engineers, and other professionals during project execution
- Conduct site visits to assess space and advise on layout adjustments
- Present design concepts and proposals to clients and revise based on feedback
5. DRIVER
- Safely transport staff, Management, or the Master to meetings, consultations, and site visits
- Maintain the vehicle's cleanliness, fuel levels, and general upkeep
- Perform routine vehicle checks and report any issues or needed repairs promptly
- Follow traffic laws and company driving policies at all times
- Assist with picking up/delivering documents, materials, or items as needed
- Keep a log of trips, mileage, and fuel expenses
- Ensure punctuality for scheduled appointments and pickups
语言要求：English (Good)
职位要求
1. CUSTOMER SERVICE MANAGER
- Bachelor's degree in Business Administration, Management, or a related field
- Proven experience in customer service, with prior supervisory or team-lead experience preferred
- Strong leadership, coaching, and problem-solving skills
- Excellent communication skills in Khmer; English is a plus
- Proficient with basic office and CRM/social media tools
- Calm, patient, and solutions-oriented under pressure
- Experience in a service, hospitality, or consultation-based business is an advantage
2. HR & ADMIN OFFICER
- Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
- 1–2 years of experience in HR and Administration or a similar position.
- Good knowledge of recruitment, employee records, attendance, leave, and general HR administration.
- Good understanding of office administration, inventory, and asset management.
- Good communication, interpersonal, and organizational skills.
- Good command of Microsoft Office (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Strong problem-solving skills, attention to detail, and ability to manage multiple tasks.
- Honest, responsible, proactive, and professional.
- Willingness to learn and adapt to a fast-paced working environment.
3. CONTENT WRITER
- Degree in Communications, Journalism, Marketing, or a related field
- Strong writing skills in Khmer; good English is a plus
- Prior experience in content writing or copywriting preferred
- Creative, detail-oriented, and able to meet deadlines
- Interest in Feng Shui or spirituality is an advantage
4. ARCHITECT
- Bachelor's degree in Architecture (Currently studying in architecture is preferred)
- Proficiency in design software (AutoCAD, SketchUp, Revit, or similar)
- Creative, detail-oriented, with strong problem-solving ability
- Prior experience in residential/commercial architecture projects preferred
5. DRIVER
- Valid driver's license with a clean driving record
- Several years of driving experience preferred
- Familiarity with local roads and routes
- Honest, responsible, and punctual
- Basic vehicle maintenance knowledge is a plus
- Good communication skills; polite and professional demeanor
- Flexible with working hours as needed
- Bachelor's degree in Business Administration, Management, or a related field
- Proven experience in customer service, with prior supervisory or team-lead experience preferred
- Strong leadership, coaching, and problem-solving skills
- Excellent communication skills in Khmer; English is a plus
- Proficient with basic office and CRM/social media tools
- Calm, patient, and solutions-oriented under pressure
- Experience in a service, hospitality, or consultation-based business is an advantage
2. HR & ADMIN OFFICER
- Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
- 1–2 years of experience in HR and Administration or a similar position.
- Good knowledge of recruitment, employee records, attendance, leave, and general HR administration.
- Good understanding of office administration, inventory, and asset management.
- Good communication, interpersonal, and organizational skills.
- Good command of Microsoft Office (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Strong problem-solving skills, attention to detail, and ability to manage multiple tasks.
- Honest, responsible, proactive, and professional.
- Willingness to learn and adapt to a fast-paced working environment.
3. CONTENT WRITER
- Degree in Communications, Journalism, Marketing, or a related field
- Strong writing skills in Khmer; good English is a plus
- Prior experience in content writing or copywriting preferred
- Creative, detail-oriented, and able to meet deadlines
- Interest in Feng Shui or spirituality is an advantage
4. ARCHITECT
- Bachelor's degree in Architecture (Currently studying in architecture is preferred)
- Proficiency in design software (AutoCAD, SketchUp, Revit, or similar)
- Creative, detail-oriented, with strong problem-solving ability
- Prior experience in residential/commercial architecture projects preferred
5. DRIVER
- Valid driver's license with a clean driving record
- Several years of driving experience preferred
- Familiarity with local roads and routes
- Honest, responsible, and punctual
- Basic vehicle maintenance knowledge is a plus
- Good communication skills; polite and professional demeanor
- Flexible with working hours as needed
联系方式
- 👤 联系人：Daya Lmut
- 📞 电话：+855 92200098
- ✉️ 邮箱：daya.angkor@gmail.com
- 📍 地址：Phnom Penh 1087, st1800 Tuol Sangke I, Russey Key, Phnom Penh
位置 / Google 地图
来源：网络 · 2026-08-13 17:06:25