Store Manager

1. Management & Supervision
-Manage and monitor the performance of Chief.
-Ensure smooth daily store operations and adherence to company standards.
-Educate and motivate staff to achieve sales targets and provide excellent service.
2. Sales & Inventory Control
-Optimize sales and inventory control (Plan Proper Stock Policy, Controlling Order Clearance Slow Stock)
-Handle customer complaints and ensure prompt, professional resolution.
-Conduct data analysis to understand trends and forecast needs.
-Ensure FIFO compliance where applicable
3. Customer Service & Relationship Building
-Maintain admirable customer service standards across the store.
-Build and maintain strong relationships with mall management, tenants, and local community representatives.
-Research current situation (Market/Competitor situation)
-Build strong customer relationships and loyalty
-Monitor customer feedback and improve service quality
4. Planning & Development
-Plan and execute store events or promotional ideas to increase sales.
-Implement and manage PDCA (Plan-Do-Check-Act) cycles to improve performance and customer satisfaction.
-Increase Customer Satisfaction Pro- Communication with related parties outside (Mall, local community, local officer etc.)
-Other tasks assigned by Management.