F&B Manager [National candidates only]

We are seeking an experienced Food & Beverage Manager to lead the pre-opening setup and ongoing operation of our hotel's four restaurant outlets, banqueting, and in-room dining services. This role is responsible for building F&B operations from the ground up — from concept and SOP development through to launch — while ensuring full compliance with Wyndham Garden brand standards for quality, service, and hygiene. Post-opening, the F&B Manager drives outlet profitability, guest satisfaction, and team performance across all dining venues.

Pre-Opening Strategy & Brand Setup
• Lead pre-opening planning for all four restaurant outlets, banquet operations, and in-room dining, in line with the hotel's concept and timeline.
• Develop and implement Standard Operating Procedures (SOPs) for each outlet in compliance with Wyndham Garden brand standards and the Property Improvement Plan (PIP).
• Coordinate procurement of F&B operating equipment (OS&E) and set up point-of-sale and inventory systems ahead of launch.
• Work with the Executive Chef and ownership to finalize outlet concepts, menus, and pricing strategy prior to opening.
• Support recruitment and pre-opening training of the F&B team to ensure brand-standard readiness by launch.
Outlet & Operations Management
• Oversee the daily operations of all four restaurant outlets, banquet/events, and in-room dining to ensure consistent, brand-compliant service delivery.
• Ensure smooth coordination between kitchen, service, and stewarding teams across all outlets.
• Monitor guest flow, table turns, and service timing to optimize the guest dining experience.
• Plan and execute banquet, event, and promotional F&B activities in coordination with Sales & Marketing.
Cost Control & Revenue Management
• Manage F&B department budgets, food and beverage cost controls, and inventory management across all outlets.
• Analyze outlet performance, covers, and average check data to identify opportunities to grow revenue and profitability.
• Work with Purchasing to negotiate supplier contracts and maintain quality-to-cost standards.
• Prepare regular F&B performance reports for the General Manager and ownership.
Team Leadership & Training
• Recruit, train, mentor, and evaluate outlet managers, supervisors, and F&B service staff.
• Conduct ongoing brand-standard service training and ensure consistent guest service delivery across outlets.
• Foster a motivated, guest-centric team culture aligned with luxury service standards.
Quality, Hygiene & Compliance
• Ensure full compliance with Wyndham Garden brand standards, local food safety regulations, and hygiene requirements (HACCP or equivalent) across all outlets.
• Conduct regular outlet inspections and brand audits, addressing any gaps in service or hygiene standards.
• Maintain licensing and regulatory compliance for all F&B operations in Cambodia.
Guest Experience & VIP Relations
• Personally engage with guests, particularly VIPs and repeat guests, to ensure a memorable dining experience.
• Manage and resolve guest feedback and complaints related to F&B outlets promptly and professionally.
• Represent the F&B department in daily operations meetings and ownership/brand reviews.
语言要求：English (Excellent)