Operation Officer (Kid Playground)
- Store Operations & Standard Compliance: Conduct regular on-site visits across store locations using checklists to inspect cleanliness, playground equipment safety, operational readiness, and strict adherence to SOPs.
- Staff Performance Monitoring: Track daily store staff attendance, punctuality, grooming, and adherence to company customer service standards.
- Bookings & Event Coordination: Serve as the primary focal point for school group excursions, private bookings, and birthday parties; issue quotations, confirm reservation schedules, and coordinate setup logistics with store and F&B staff.
- Marketing & Digital Support: Take photos and short video clips of daily store activities and special events, schedule social media posts according to the content plan, and respond promptly to online customer inquiries.
- Customer Service & Resolution: Respond to incoming customer inquiries via phone, messaging apps, and online channels; handle initial service recovery for customer complaints and escalate major issues to management.
- Inventory & Supplies Tracking: Consolidate regular stock level reports for F&B items, retail merchandise, and cleaning materials across branches to prevent shortages and minimize wastage.
- Reporting & Administration: Compile daily sales numbers, admission counts, and booking receipts into weekly operational summary reports for management review.
语言要求：English (Fair); Khmer (Mother Tongue)
- Staff Performance Monitoring: Track daily store staff attendance, punctuality, grooming, and adherence to company customer service standards.
- Bookings & Event Coordination: Serve as the primary focal point for school group excursions, private bookings, and birthday parties; issue quotations, confirm reservation schedules, and coordinate setup logistics with store and F&B staff.
- Marketing & Digital Support: Take photos and short video clips of daily store activities and special events, schedule social media posts according to the content plan, and respond promptly to online customer inquiries.
- Customer Service & Resolution: Respond to incoming customer inquiries via phone, messaging apps, and online channels; handle initial service recovery for customer complaints and escalate major issues to management.
- Inventory & Supplies Tracking: Consolidate regular stock level reports for F&B items, retail merchandise, and cleaning materials across branches to prevent shortages and minimize wastage.
- Reporting & Administration: Compile daily sales numbers, admission counts, and booking receipts into weekly operational summary reports for management review.
语言要求：English (Fair); Khmer (Mother Tongue)
职位要求
- Experience: Minimum 2 years of hands-on experience in Food & Beverage (F&B), hospitality, retail, indoor playground, or related service industries.
- Education: Bachelor’s or Associate degree in Business Administration, Hospitality, Operations Management, or a related discipline.
- Computer Skills: Proficient in Microsoft Office (Excel, Word) and Google Workspace (Sheets, Docs).
- Social Media Literacy: Familiar with Facebook, Telegram, TikTok, and Instagram, along with basic smartphone photo and video shooting.
- Communication: Good verbal and written communication skills in both Khmer and English.
- Work Style: Detail-oriented, well-organized, proactive, and capable of working independently with minimal supervision.
- Flexibility: Willing to travel between store branches and work flexible schedules, including weekends and holidays during peak event periods.
- Education: Bachelor’s or Associate degree in Business Administration, Hospitality, Operations Management, or a related discipline.
- Computer Skills: Proficient in Microsoft Office (Excel, Word) and Google Workspace (Sheets, Docs).
- Social Media Literacy: Familiar with Facebook, Telegram, TikTok, and Instagram, along with basic smartphone photo and video shooting.
- Communication: Good verbal and written communication skills in both Khmer and English.
- Work Style: Detail-oriented, well-organized, proactive, and capable of working independently with minimal supervision.
- Flexibility: Willing to travel between store branches and work flexible schedules, including weekends and holidays during peak event periods.
联系方式
- ✉️ 邮箱：recruitment@camhr.com.kh
- 🌐 网站：http://camhr.com
- 📍 地址：Phnom Penh អាគារ Casa កោះពេជ្រ, ជាន់ទី១, សង្កាត់ទន្លេបាសាក់, ខណ្ឌចំការមន, រាជធានីភ្នំពេញ
位置 / Google 地图
来源：网络 · 2026-10-12 09:24:44