Sale Supervisor (Transportation and logistic) -Chinese Speaking

Job Summary

The Sales Supervisor (Transportation & Logistics) is responsible for leading and managing sales activities to achieve company revenue targets and business growth objectives. This role focuses on developing new business opportunities, managing key customer relationships, supervising sales team performance, and ensuring effective coordination with internal departments to deliver high-quality transportation and logistics services.
The position supports the Sales Manager in implementing sales strategies, monitoring market trends, analyzing sales performance, and improving customer satisfaction. The Sales Supervisor will play a key role in expanding the customer base, increasing sales revenue, and maintaining strong relationships with existing and potential clients.
Key Responsibilities (JD)

1. Sales Management & Target Achievement
• Support the Sales Manager in developing and executing sales strategies to achieve company revenue targets.
• Monitor sales activities and ensure the sales team achieves assigned KPIs and business objectives.
• Analyze sales reports and provide regular performance updates to the Sales Manager.
• Track and report team sales performance against targets on a daily, weekly, and monthly basis.
• Prepare and present sales performance reports, highlighting achievements, challenges, and improvement plans.
2. Customer Relationship Management
• Build and maintain strong, long-term relationships with key customers and business partners.
• Understand customer requirements and provide appropriate logistics and transportation solutions.
• Ensure high levels of customer satisfaction through effective communication and service support.
• Handle and resolve customer complaints or service issues in a timely and professional manner.
• Coordinate with Operations, Customer Service, and other related departments to ensure smooth service delivery.
3. Business Development & Sales Growth
• Identify and develop new business opportunities and potential customers within target markets.
• Participate actively in the full sales cycle, including:
o Prospecting and lead generation
o Customer visits and needs assessment
o Proposal preparation
o Negotiation
o Deal closing and follow-up
• Monitor market trends, competitor activities, and industry developments to identify new opportunities.




































• Support Sales Manager in defining sales territories and allocating resources effectively.
4. Sales Team Supervision & Development
• Provide daily guidance, coaching, and support to Sales Executives.
• Conduct regular one-on-one meetings and performance reviews with team members.
• Provide constructive feedback to improve individual and team
performance.
• Develop and deliver sales training programs to improve:
o Product knowledge
o Sales techniques
o Customer service skills
o Negotiation skills
5. Service & Operational Coordination
• Maintain a strong understanding of company logistics and transportation services, pricing structures, and competitive advantages.
• Work closely with Customer Service and Admin teams to ensure smooth order fulfillment.
• Coordinate with Operations teams to resolve service challenges affecting customer satisfaction.
• Ensure customer requirements are communicated clearly to internal teams.
6. Other Responsibilities
• Perform other related duties and assignments as delegated by the Line Manager.















语言要求：English (Good)