Customer Service Specialist (Freight Forwarding)
1. Contact with shipper for all necessary procedure supports.
2. Responsible for day-to-day coordination, execution and tracking of sea import, export as well as transshipments.
3. Prepare of essential shipping documentation on a daily basis.
4. Follow up and updating customers on their import/export shipments.
5. Communicate with carriers, terminals, oversea agents and internal Logistics team if need
6. Ensure all shipment documentations are compliant with customs rules and regulations.
7. Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, license etc.
8. Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
9. Other ad-hoc tasks, urgent duties and projects as well as assignments.
10. Report to manager or upper level when required
语言要求：English (Good); Chinese-Mandarin (Fair)
2. Responsible for day-to-day coordination, execution and tracking of sea import, export as well as transshipments.
3. Prepare of essential shipping documentation on a daily basis.
4. Follow up and updating customers on their import/export shipments.
5. Communicate with carriers, terminals, oversea agents and internal Logistics team if need
6. Ensure all shipment documentations are compliant with customs rules and regulations.
7. Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, license etc.
8. Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
9. Other ad-hoc tasks, urgent duties and projects as well as assignments.
10. Report to manager or upper level when required
语言要求：English (Good); Chinese-Mandarin (Fair)
职位要求
1. College/ University graduation major in business / international trade/ logistics / transportation
2. Sea freight experience is essential for this role (logistics / transportation / freight forwarding company)
3. Use good application Outlook, Word, Excel.
4. Foreign language: English, knowing Chinese is preferable.
5. Ability to work under pressure.
6. Thoughtful, honest, dynamic, good communication, Teamwork
2. Sea freight experience is essential for this role (logistics / transportation / freight forwarding company)
3. Use good application Outlook, Word, Excel.
4. Foreign language: English, knowing Chinese is preferable.
5. Ability to work under pressure.
6. Thoughtful, honest, dynamic, good communication, Teamwork
联系方式
- 📞 电话：+855 69604303
- ✉️ 邮箱：monday.prak@ezocean.com
- 🌐 网站：https://ezoceanlogistics.com/
- 📍 地址：Location: 15th Fl., The Gateway Phnom Penh, 110 Russian Federation Blvd, Phnom Penh, Cambodia Veal Vong, Prampir Meakkakra, Phnom Penh
位置 / Google 地图
来源：网络 · 2026-09-09 12:54:12