Showroom Admin Supervisor

I. Duties and Responsibilities
1. Showroom Admin & Operation Management:
• Oversee the day-to-day operations to ensuring efficient and smooth operation of the store
• Handle for Open and Close Store on time.
• Ensure showroom is premium place and daily check on the store clean, hygiene, security, good smell, sound system, AC, lighting fixtures, generator…
• Work with Marketing team to arranging promotional material and in-store displays.
• Ensuring store compliance with health, safety and related to store environment.
• Coach and discipline staff for performance improvement.

2. Team Leadership & Supervision
• Supervise and support showroom staff in daily operations
• Assign tasks and manage staff schedules to ensure adequate coverage
• Train staff on operational procedures, product handling, and showroom standards
• Monitor staff discipline, attendance, and performance

3. Store Customers Services
• Control Customer Satisfaction Survey for all stores
• Delivering excellent service to ensure high levels of customer satisfaction.
• Manager Showroom Tour process and ensure cold water and VIP soft drive are available for services.


4. Stock and Inventory Management.
• Ensure that all products are properly tagged and labelled and keep with the right place.
• Manage and control stock, inventories, office supply, assents, transferring and expenses.
• Manage product display: handle new product display in store, dismantle/change product display in store
• Monitor process in store product transfer request from other teams/stores
• Control on stock in and stock out of the stores
• Handle store inventory, fix asset and stock count in the absence of stock controller
• Manage store samples request in the absence of stock controller
• Conduct regular stock checks and inventory audits.

5. Reporting
• Maintain records of inventory, stock movement, and operational activities
• Prepare regular operational reports
• Other tasks as assigned by Manager

语言要求：English (Excellent)