IT Manger

1. Handle, Maintain and Manage Company IT Operational (Infrastructure, Helpdesk and Fix Assets/IT Governance)
• Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of BSLH/ELH IT systems, data, backups, and communications; troubleshoot and remediate issues that arise.
• Maintain and optimize local company networks and servers
• Responsible for a timely expansion of the IT Infrastructure as required by operations and project plan
• Responsible of building a resilient and redundant infrastructure that will reduce\eliminate failures and downtimes and supports the continuous 24x7 delivery of IT Services
• Lead and manage a team of Infrastructure analysts and technicians to layout, install, configure, maintain and recover IT/network/server/communication equipment during construction, commissioning and operations
• Provides Servers, Core Switches, Switches, Firewall and Routers support and administration.
• Participate in the administration and maintenance of all remote monitoring solutions and Infrastructure Management Systems.
2. Developing, Planning and Strategies
• Develop policies for internal IT Operations to drive attainment of SLAs
• Understanding of project management principles and practices
• Data Security and Cyber Security basics
• Experience with computer hardware/software installation and troubleshooting
• Have knowledge and experiences in windows server, network environment and technical skills
• Knowledge of LAN / WAN and TCP / IP
• Knowledge of Microsoft Windows server, Active Directory, DNS, DHCP, CCNA, Firewall, Internet, Exchange server, Antivirus Endpoint Protection, VoIP, Camera system, Access door control.
• Ability to perform under pressure
• Able to work on holiday or weekend or overnight if needed
• Able to be self-learning
• Ability to use and communicate in English
• Develop and manage annual IT budgets and procure IT equipment and professional services in accordance with BSLH/ELH’ Procurement and Contracting Policy.
• Plan and implement upgrades required to maintain adequate service levels.
• Responsible for the recruitment, training, supervision, and scheduling of IT Infrastructure personnel to ensure technical support is always available.
• Manage technical vendors, contractors and Infrastructure consultants. Plan and implement service SLA´s for IT Infrastructure.
• Assist in evaluating and developing the necessary process to ensure the system incorporates the approved information security measure.
• Sharing, supporting and helping each other is the duty of employees to perform the tasks within and cross division in order to achieve the company targets.
• Other tasks assign by management
3. ជំនាញបច្ចេកទេស /Technical Skills
• Strong problem solving, analytics and research capabilities and ability to handle changing priorities.
• Experience with support of Windows Operating Systems, SQL Server and Active Directory, Linux and another open source
• Server and Network infrastructure
• Cisco network administration
• Basic system/network security
• ESXi VMware Virtualization, Network switch/routing, Firewall, Backup solution, WiFi technology
4. ជំនាញទន់ /Soft Skills
• Good team work, Problem solving, negotiation and interpersonal skill, communication and collaboration
• Be honest, Flexible, willing to learn


语言要求：English (Good)