Student Support Services Officer
Duties and responsibilities:
The Student Support Services Officer reports functionally to the Student Support Services Coordinator.
Day to day
-Supporting the day-to-day operations and organisation of the Student Support Services (SSS) and department and the Multi-Tiered System of Support (MTSS), including administration duties and prioritisation of tasks.
-Assisting the Student Support Services Coordinator (SSSCo) and the Multilingual Learning -Coordinators (MLLCo) with all areas of the Support Program for a smooth day-to-day operation.
-Ensuring SSS information and student/family concerns are communicated with the SSS -Coordinator, SSS Team, School Level Heads, Department Heads and Branch Principals.
-Supporting and communicating with SSS team members in a timely manner.
-Collaborating with other school departments
-Communicating with families and building strong relationships and partnerships with the guardians/parents.
-Maintaining utmost confidentiality at all times through all mediums.
Organisation of Support Program
-Supporting the admissions process to determine program placement within the Support Program.
-Leading and monitoring the process for Support Program Placement and communicating with all stakeholders.
-Tracking and recording the WIDA Screeners and MODEL tests for admissions and referrals.
-Liaise with the Academic Team, Admissions Team and Finance Department to ensure correct information regarding placement is conveyed and followed up on.
Data collection, tracking and organisation
-Supporting the process and organisation of data collection in all areas of the Multi Tiered System of Support.
-Collecting and analysing SSS student achievement data to support coordinators in determining intervention needs and effectiveness of interventions.
-Providing SSS-related data to the Branch Principals, School Level Heads, SSSCos, MLL Cos, Department heads and the Focus on Learning Self-study Coordinator.
-Monitoring the input of student achievement data into the Student Information System for students receiving support.
-Supporting the SEL Coach regarding the collection and analysis of Conduct Data
-Maintaining accurate records and organizing all Student Support files on Google Drive.
-Support distribution of consent letters, authorisation letters, progress reports, Individualised Learning Plans, and analysis of internal SSS systems and data as needed.
-Coordinate with the academic team to ensure representation of the Student Support Services team at Parent Student Teacher Conferences and school events.
-Maintain budget and inventory tracking.
Meetings and Translations
-Making and receiving calls from parents regarding Student Support Services information and concerns and keeping a call log.
-Conducting meetings with parents regarding Student Support Services concerns
-Translating for SSS team members and as requested in meetings
-Translating all written documents and confirming translations with Khmer Curriculum officers and Marketing Team.
-Organizing meetings using Google Calendar and taking meeting minutes
Other
-Assist in the facilitation and organization of internal PD sessions.
-Support organisational processes during peak periods, including internal requests from School Level Head and as approved/directed by the supervisors.
-AdHoc administrative tasks, depending on the needs of the SSS department.
语言要求：English (Good)
The Student Support Services Officer reports functionally to the Student Support Services Coordinator.
Day to day
-Supporting the day-to-day operations and organisation of the Student Support Services (SSS) and department and the Multi-Tiered System of Support (MTSS), including administration duties and prioritisation of tasks.
-Assisting the Student Support Services Coordinator (SSSCo) and the Multilingual Learning -Coordinators (MLLCo) with all areas of the Support Program for a smooth day-to-day operation.
-Ensuring SSS information and student/family concerns are communicated with the SSS -Coordinator, SSS Team, School Level Heads, Department Heads and Branch Principals.
-Supporting and communicating with SSS team members in a timely manner.
-Collaborating with other school departments
-Communicating with families and building strong relationships and partnerships with the guardians/parents.
-Maintaining utmost confidentiality at all times through all mediums.
Organisation of Support Program
-Supporting the admissions process to determine program placement within the Support Program.
-Leading and monitoring the process for Support Program Placement and communicating with all stakeholders.
-Tracking and recording the WIDA Screeners and MODEL tests for admissions and referrals.
-Liaise with the Academic Team, Admissions Team and Finance Department to ensure correct information regarding placement is conveyed and followed up on.
Data collection, tracking and organisation
-Supporting the process and organisation of data collection in all areas of the Multi Tiered System of Support.
-Collecting and analysing SSS student achievement data to support coordinators in determining intervention needs and effectiveness of interventions.
-Providing SSS-related data to the Branch Principals, School Level Heads, SSSCos, MLL Cos, Department heads and the Focus on Learning Self-study Coordinator.
-Monitoring the input of student achievement data into the Student Information System for students receiving support.
-Supporting the SEL Coach regarding the collection and analysis of Conduct Data
-Maintaining accurate records and organizing all Student Support files on Google Drive.
-Support distribution of consent letters, authorisation letters, progress reports, Individualised Learning Plans, and analysis of internal SSS systems and data as needed.
-Coordinate with the academic team to ensure representation of the Student Support Services team at Parent Student Teacher Conferences and school events.
-Maintain budget and inventory tracking.
Meetings and Translations
-Making and receiving calls from parents regarding Student Support Services information and concerns and keeping a call log.
-Conducting meetings with parents regarding Student Support Services concerns
-Translating for SSS team members and as requested in meetings
-Translating all written documents and confirming translations with Khmer Curriculum officers and Marketing Team.
-Organizing meetings using Google Calendar and taking meeting minutes
Other
-Assist in the facilitation and organization of internal PD sessions.
-Support organisational processes during peak periods, including internal requests from School Level Head and as approved/directed by the supervisors.
-AdHoc administrative tasks, depending on the needs of the SSS department.
语言要求：English (Good)
职位要求
Requirements:
-A Bachelor’s degree in Education or Bachelor’s degree with a Post-graduate Teaching Certificate. Preferably a Master’s Degree in Education. Experience working with students is a bonus.
-Strong command of the English and Khmer Language. Additional languages such as Chinese and Korean are preferred.
-Recent criminal police record check certificate.
-The candidate has a strong commitment towards child safety, protection and wellbeing.
The candidate has strong commitment to the school’s beliefs about education and the learning process as adopted in the school’s Mission, Vision and SLOs as well as to high standards and expectations for instructors and students
-A Student Support Services Assistant possesses good people leadership skills, organizational skills with attention to detail, strong and respectful communication, facilitation, data collection and consensus building skills.
-A sound understanding of 21st Century Skills and Global Competencies and their importance.
-Experience with data-driven improvement planning and cycles of continuous school improvement is desirable.
-We offer a competitive salary and attractive benefit package considering the candidate's qualifications and experience in international education.
-A Bachelor’s degree in Education or Bachelor’s degree with a Post-graduate Teaching Certificate. Preferably a Master’s Degree in Education. Experience working with students is a bonus.
-Strong command of the English and Khmer Language. Additional languages such as Chinese and Korean are preferred.
-Recent criminal police record check certificate.
-The candidate has a strong commitment towards child safety, protection and wellbeing.
The candidate has strong commitment to the school’s beliefs about education and the learning process as adopted in the school’s Mission, Vision and SLOs as well as to high standards and expectations for instructors and students
-A Student Support Services Assistant possesses good people leadership skills, organizational skills with attention to detail, strong and respectful communication, facilitation, data collection and consensus building skills.
-A sound understanding of 21st Century Skills and Global Competencies and their importance.
-Experience with data-driven improvement planning and cycles of continuous school improvement is desirable.
-We offer a competitive salary and attractive benefit package considering the candidate's qualifications and experience in international education.
联系方式
- 👤 联系人：HR Department
- 📞 电话：+855 12717364
- 📍 地址：Phnom Penh Sen Sok Campus: No. 107, International School Road, St. 2004, Phnom Penh, Kingdom Of Cambodia.
位置 / Google 地图
来源：网络 · 2026-08-13 17:06:40