HR, Customer Service and Phone Verification
- Phone & Data Verification
- Conduct outbound phone calls to verify applicant or customer details, including employment history, identity, income, references, or account data.
- Handle incoming calls from applicants or clients inquiring about verification statuses.
- Review submitted documentation (e.g., IDs, proof of employment, application forms) for accuracy and authenticity against phone responses.
- Maintain meticulous, accurate records and detailed notes of verification outcomes in the company CRM/database.
- Identify red flags, discrepancies, or potential fraud and escalate them to management or the appropriate security department.
- Human Resources Support
- Assist with recruitment administration, such as scheduling candidate interviews and checking reference history.
- Help onboard new employees by collecting required identification, compliance documents, and completed verification checks.
- Respond to basic HR inquiries from current employees regarding company policies, attendance, or documentation.
- Customer Service
- Service as a primary point of contact for customer queries received via phone, email, or chat regarding accounts, applications, or verification processes.
- Deliver professional, timely, and empathetic responses to resolve customer issues or address complaints.
- Educate customers on required document submission steps and follow up on missing information.
- Collaborate with internal teams (e.g., Sales, Compliance, Operations) to resolve customer challenges promptly.
联系方式
- 👤 联系人：NextGen Technology Solution PLC
- ✉️ 邮箱：hr.mysmartgaz@gmail.com
- 📍 地址：Sangkat Boeng Keng Kang Ti Muoy, Khan Boeng Keng Kang, Phnom Penh, Cambodia
位置 / Google 地图
来源：网络 · 2026-09-26 08:31:13