IT Managed Services Lead, Digital Banking Sales Advisor, និង មន្ដ្រីប្រឹក្សាលក់ប្រាក់បញ្ញើ និងសេវាហិរញ្ញវត្ថុ
- Technology Service Coordination
- Act as the primary operational focal point for technology service coordination.
- Coordinate technology priorities, incidents, changes, projects, and vendor activities.
- Maintain the technology action plan, delivery status, priorities, escalations, and key risks.
- Stakeholder & Business Coordination
- Work with management and business process owners to understand technology priorities and requirements.
- Coordinate with IT teams, vendors, and stakeholders to ensure timely service delivery and clear communication.
- Maintain clear escalation paths for critical incidents, risks, and unresolved issues.
- Document technology decisions, approvals, risks, issues, and dependencies.
- Coordinate governance activities in line with agreed service scope, policies, and procedures.
- Track technology risks and follow up on agreed mitigation actions.
- Maintain documentation and evidence for management, audit, and governance requirements.
- Project, Change & Release Coordination
- Coordinate technology projects, system enhancements, changes, and implementation activities.
- Monitor delivery, milestones, dependencies, risks, and outstanding actions.
- Coordinate testing and release readiness with the relevant technical teams.
- Ensure approvals, testing evidence, documentation, and release activities are completed before production deployment.
- Vendor & Managed Service Coordination
- Coordinate vendors and service providers supporting technology services.
- Monitor vendor performance, deliverables, incidents, service requests, and agreed timelines.
- Escalate material vendor issues and ensure timely resolution.
- Testing & Quality Coordination
- Coordinate system testing and release-readiness activities with the relevant testing resources.
- Ensure test planning, regression testing, defect follow-up, evidence, and release readiness are completed.
- Coordinate resolution of critical defects and release-related risks.
- User Access & Security Coordination
- Coordinate user access administration with the relevant IT and security teams.
- Support joiner, mover, and leaver access activities and periodic access reviews.
- Support security reviews, vulnerability remediation, security incidents, access evidence, and audit requirements.
- Management Reporting & Documentation
- Prepare regular reports on service performance, projects, incidents, risks, vendors, and outstanding actions.
- Prepare information for management committees, Board-level reporting, and governance forums.
- Maintain accurate records of decisions, actions, approvals, risks, issues, and dependencies.
- Service Improvement & Continuity
- Identify opportunities to improve the quality, efficiency, and reliability of technology services.
- Reduce dependency on individuals through documentation, knowledge transfer, and structured processes.
- Support technology continuity and controlled service transition within the agreed operating model.
联系方式
- 👤 联系人：LOLC (Cambodia) Plc.
- 📞 电话：096 421 1999
- ✉️ 邮箱：recruitment@lolc.com.kh
- 📍 地址：# 666B, Street 271, Sangkat Boeng Tumpun 2, Khan Mean Chey, Phnom Penh, Cambodia
位置 / Google 地图
来源：网络 · 2026-08-18 14:29:34