Senior Manager

Report:

• Cash Report
• Activity Report
• Roster
• Stock
• Budget Purchase Report
• Employee Attendance
• Stock and lost report
• Update Cost and Price every month
• and report directly to GM and COO/CFO
• Payroll for all shops of Company

Operation:

• Support other managers from other shops in order to run the shop smoothly
• Understand and explainable of Vision and Mission of Company
• Understand and explainable all the products of company
• Able to do Products presentation well to the customers
• Able to run the daily operation smoothly
• Check stock daily, weekly, monthly and refill stock to make sure that stock is always enough and ready to serve the
• customers
• Pay close attention to the cleanliness of the playground
• *** Check every stations are clean , spotless
• *** Follow the daily, weekly and mothly cleaning process
• *** Need to double check on the items and maintain the nice and proper work of toys, TV, speakers, batterys, light, LED
• lamps, fridge, ACs, and other items
• Check staff gowning/ dress up nicely ( uniform, hair, socks must be nice and clean all the time)
• Communicate with Customers to create Friendly enviroment
• Check roster to see if you have enough staff or not, find PT/ add Ppl or recruite more if you don’t have ppl to work
• Assign Cashier to Deposit Money in Bank and post Deposit slip in Line group
• Regular check and change the books in Library
• Request to add more toys in library every month (must be flexible)
• All the Events and BD Booking must be done and update daily
• Prepare Monthly Schedule for PG and Hyatt in advance
• Do other tasks assign by GM/COO/ CFO

Activities:

• FDL on the go
• Outside Event (OE)
• Playgroup (Mon-Fri/ 9-12noon)
• Taekwondo (Wed 5:5:45pm)
• Sensory Play (Sat)
• Ballet
• Summer/ Winter Camp
• and other Activities

Event:

• FDL on the Go
• Flea Market at FPP
• Farmer Market at Oudom Garden
• Night Market at Coconut Park
• Night Market at The Elysee

Process:

• Do Check List of all needed materials and stuff and Count all the things- pack well before leaving
• Submit the In-out form to mall at least 2 days before take out the stuff
• Count Stock out-in with Fun snack person
• Get small money from Cashier
• Test Cotton Candy machine 1 day B4 Event Day
• When come back need to count stock with Funsnack person

HR:

• Meeting w/ GM 1 time/week
• Regular train all staff and make sure that all the staff are ready to rotate from one workig station to another station.
• Regular lead meeting to make sure the staff understand the jobs and works are done correctly
• Follow the Rules and policy of Company
• Solve the problem and complain from Customer
• Solve the complain from Staff

Revenue:

• Up sale and sale to meet the target
• Assign cashier to send Daily Sale report in Line
• Set sale Target of each month
• Propose new activities/menu for Funsnack.....
• Set Target for Sale person and help them to improve their sale ability

MKT:

• Post IG/FB Story everyday (5-6 story/day; deep cleaning, kids' play, PG, A& Craft, Funsnack)
• Communicate with MKT and GM to assure the FB pages / IG / Tik Tok are active
• Propose idea to improve content or activities to promote on FB page / IG / Tik Tok are active
• Respond to instant message on FB/IG/Tik Tok