FHSU Program Coordinator - AUPP

Responsibilities:

*** Recruit, Admit & Transition
• Represent FHSU at recruitment events, open houses, information sessions, and student outreach activities at AUPP and, as needed, in the broader Phnom Penh community.
• Support application workshops and help prospective students navigate the FHSU application and admission process.
• Support the design and delivery of orientation programming for new AUPP–FHSU dual-degree
students.
• Assist students interested in transitioning to the FHSU campus in Hays, Kansas, by connecting them with information and resources related to academics, scholarships, housing, and campus life.
• Help identify and cultivate the pipeline of AUPP undergraduate students into FHSU graduate and MBA programs, in coordination with FHSU academic and recruitment partners.

*** Advise:
• Serve as the primary on-site academic advising resource for FHSU–AUPP dual-degree students, across multiple programs and disciplines.
• Provide proactive, early-alert outreach to students experiencing academic challenges and connect them with appropriate resources.
• Maintain accurate advising records in FHSU systems and follow FHSU academic policies and procedures.
• Participate in ongoing training and regular consultation with FHSU advising professionals to ensure consistent, accurate guidance despite the distance and time difference.

*** Retain & Support:
• Serve as the first point of contact for students navigating FHSU systems and processes, troubleshooting routine issues, and escalating appropriately when FHSU involvement is required.
• Identify recurring student needs, systemic barriers, or process gaps, and communicate them clearly and proactively to the appropriate FHSU and AUPP partners.

*** Partnership Liaison & On-Site Presence:
• Maintain a consistent, professional, and relationship-centered FHSU presence on the AUPP campus, building trust and credibility with AUPP students, faculty, staff, and leadership.
• Serve as an operational point of contact between FHSU and AUPP on day-to-day partnership
matters, including communication, event coordination, and information-sharing.
• Support coordination and logistics for FHSU faculty, staff, and leadership visits to AUPP.
• Exercise sound judgment in managing time-sensitive matters independently, escalating to the FHSU supervisor when appropriate, given the time-zone gap between Phnom Penh and Hays, Kansas.

*** Knowledge, Skills, and Abilities:
• Exceptional cross-cultural communication skills and demonstrated ability to work effectively within two distinct institutional cultures and systems simultaneously.
• Strong relationship-building skills, with the ability to earn trust and credibility with students, faculty, staff, and institutional leadership at a partner university.
• Flexibility and professionalism in navigating a work schedule that spans significant time zone differences between Cambodia and Kansas.
• Strong organizational and prioritization skills, with the ability to manage competing demands from two institutions.
• Clear, professional written and verbal communication skills, including the ability to represent FHSU credibly in public and institutional settings.
语言要求：English (Good)