Junior Service Manager – Training, Technical & Audit
Job Purpose
To improve dealer service quality by focusing on hands-on mechanic training, ground-level technical support, service audits, and technical development across all brands.
Key Responsibilities
• Conduct technical and practical training for mechanics, technicians and dealer service teams across all brands.
• Conduct Pre-Test/Post-Test, practical assessments and refresher training to improve mechanic competency.
• Regularly visit dealer workshops and work directly with mechanics on troubleshooting and difficult technical issues.
• Support dealers in proper diagnosis, repair procedures, SOP implementation and new product technical support.
• Conduct regular service and workshop audits and follow up on corrective actions.
• Monitor repeated technical complaints, identify root causes and recommend corrective actions.
• Prepare technical reports, training reports, audit reports and support PDS/FR and warranty-related technical activities.
• Maintain training, audit and mechanic competency records and report key issues to management.
To improve dealer service quality by focusing on hands-on mechanic training, ground-level technical support, service audits, and technical development across all brands.
Key Responsibilities
• Conduct technical and practical training for mechanics, technicians and dealer service teams across all brands.
• Conduct Pre-Test/Post-Test, practical assessments and refresher training to improve mechanic competency.
• Regularly visit dealer workshops and work directly with mechanics on troubleshooting and difficult technical issues.
• Support dealers in proper diagnosis, repair procedures, SOP implementation and new product technical support.
• Conduct regular service and workshop audits and follow up on corrective actions.
• Monitor repeated technical complaints, identify root causes and recommend corrective actions.
• Prepare technical reports, training reports, audit reports and support PDS/FR and warranty-related technical activities.
• Maintain training, audit and mechanic competency records and report key issues to management.
职位要求
- Diploma/ITI/Degree in Automobile or Mechanical Engineering with 2–5 years of relevant automotive service experience. Strong troubleshooting, training, communication and field-work skills. Willingness to travel frequently to dealer workshops and oversea training.
- English Must be Good.
- English Must be Good.
联系方式
- ✉️ 邮箱：recruitment.specialist@mangofinance.net
- 🌐 网站：www.viparauto.asia
- 📍 地址：null null
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来源：网络 · 2026-09-07 17:15:05