Call Center Officer
1.Scope of working:
- Call Center Officer is responsible for response call operation in the Head Office and assigned location based on the business needs.
2.Duties & responsibilities:
- Respond customer’s calls and messages (in social media channels)
- Ensure that the responds of messages are provided on time
- Operate the day-to-day sales operations by phone call
- Maintain and develop relationships with customer
- Introduce and answer to customer for any queries
- Provide consultation to the customers
- Other tasks assigned by management
语言要求：English (Good)
- Call Center Officer is responsible for response call operation in the Head Office and assigned location based on the business needs.
2.Duties & responsibilities:
- Respond customer’s calls and messages (in social media channels)
- Ensure that the responds of messages are provided on time
- Operate the day-to-day sales operations by phone call
- Maintain and develop relationships with customer
- Introduce and answer to customer for any queries
- Provide consultation to the customers
- Other tasks assigned by management
语言要求：English (Good)
职位要求
3. Qualification & requirement:
- Hold Bachelor degree in Business Administration, Marketing, Communication or other relevant fields;
- At Least 1 year experience in sales, customer service or call center;
- Strong commitment to work with different types of customer;
- Be able to work overtime and weekends on a rotating shift basis;
- Good computer literacy in Ms Office;
- Good oral and written in Khmer and English;
- Good negotiation skills, interpersonal skills, and problem solving skills;
- Be friendly, flexible, honest, hard-working, and willing to work as a team.
- Be able to communicate in Chinese (preferable)
4. Working Days and Hours:
- Monday to Sunday (Rotated day off): 8:00am to 12:00pm & 1:00pm to 5:00pm
- Lunch time: 12:00pm to 1:00pm
5. Working place:
- Call Center Officer is based in Head Office, the department of Sales.
6.Relationship:
Call Center Officer reports directly to Sales Deputy Manager/ Senior Manager.
7. Benefits
- Annual Bonus
- Annual Trip.
- Annual Staff Party.
- Annual Salary Increment
- Education Sponsorship
- Internal and External Training
- Seniority Pay
- NSSF
- Hold Bachelor degree in Business Administration, Marketing, Communication or other relevant fields;
- At Least 1 year experience in sales, customer service or call center;
- Strong commitment to work with different types of customer;
- Be able to work overtime and weekends on a rotating shift basis;
- Good computer literacy in Ms Office;
- Good oral and written in Khmer and English;
- Good negotiation skills, interpersonal skills, and problem solving skills;
- Be friendly, flexible, honest, hard-working, and willing to work as a team.
- Be able to communicate in Chinese (preferable)
4. Working Days and Hours:
- Monday to Sunday (Rotated day off): 8:00am to 12:00pm & 1:00pm to 5:00pm
- Lunch time: 12:00pm to 1:00pm
5. Working place:
- Call Center Officer is based in Head Office, the department of Sales.
6.Relationship:
Call Center Officer reports directly to Sales Deputy Manager/ Senior Manager.
7. Benefits
- Annual Bonus
- Annual Trip.
- Annual Staff Party.
- Annual Salary Increment
- Education Sponsorship
- Internal and External Training
- Seniority Pay
- NSSF
联系方式
- 👤 联系人：HR (PH Property)
- 📞 电话：+855 98844544,012344092
- 📍 地址：Borey Peng Huoth, Building No. 9, The Grand Star Platinum, National Road 1, Sangkat Niroth, Kha Chbar Ampov, Phnom Penh, Cambodia.
位置 / Google 地图
来源：网络 · 2026-08-13 17:05:18