Training Supervisor (Sokha Hotel PP)
• Identify training needs and develop annual training plans aligned with hotel operational goals.
• Deliver training sessions on service standards, customer service, safety, and hotel policies.
• Coordinate departmental training schedules and monitor employee participation and completion.
• Evaluate training effectiveness through assessments, observations, and performance feedback.
• Maintain accurate training records, attendance, certifications, and training reports.
• Support leadership development and succession planning by coordinating learning and development initiatives.
• Work closely with department heads to improve employee skills, service quality, and overall guest satisfaction.
语言要求:English (Good)
• Deliver training sessions on service standards, customer service, safety, and hotel policies.
• Coordinate departmental training schedules and monitor employee participation and completion.
• Evaluate training effectiveness through assessments, observations, and performance feedback.
• Maintain accurate training records, attendance, certifications, and training reports.
• Support leadership development and succession planning by coordinating learning and development initiatives.
• Work closely with department heads to improve employee skills, service quality, and overall guest satisfaction.
语言要求:English (Good)
职位要求
• Bachelor's degree in Human Resources, Hospitality Management, Education, or a related field.
• Minimum of 3 years of experience in training, learning and development, or hotel operations; supervisory experience is preferred.
• Strong presentation, facilitation, and coaching skills.
• Good understanding of hotel operations and hospitality service standards.
• Ability to design, deliver, and evaluate effective training programs.
• Strong communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office and training management or HR systems.
• Good command of English; additional language skills are an advantage.
• Minimum of 3 years of experience in training, learning and development, or hotel operations; supervisory experience is preferred.
• Strong presentation, facilitation, and coaching skills.
• Good understanding of hotel operations and hospitality service standards.
• Ability to design, deliver, and evaluate effective training programs.
• Strong communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office and training management or HR systems.
• Good command of English; additional language skills are an advantage.
联系方式
- 👤 联系人:HR - Sokha Phnom Penh
- 📞 电话:+855 969931919
- 📍 地址:Sokha Phnom Penh Hotel and Residence
位置 / Google 地图
来源:网络 · 2026-08-13 17:05:03