HR and Admin
- People, Culture & Employee Support
- Help create a healthy, respectful, professional, and accountable workplace culture.
- Support recruitment, onboarding, personnel documentation, probation reviews, performance processes, staff development, and employee well-being.
- Become an approachable and trusted resource for employees while maintaining confidentiality, professional boundaries, and impartiality.
- Help team members grow as individuals, colleagues, and contributors to the HFSV mission.
- Grievance and Conflict Resolution
- Receive workplace and Hope House concerns calmly, fairly, and respectfully.
- Help address grievances, misunderstandings, strained relationships, and interpersonal conflicts involving team members, house mothers or caregivers, children, and young people.
- Facilitate sensitive and constructive conversations when it is safe and appropriate to do so.
- Help people communicate honestly, understand the effects of their actions, accept appropriate responsibility, establish healthy boundaries, and agree upon practical next steps.
- Recognize when a matter requires safeguarding escalation, formal investigation, professional counseling, social-work intervention, medical attention, or senior leadership involvement.
- Ensure that reconciliation is never used as a substitute for safety, accountability, appropriate consequences, or required reporting.
- You will not be expected to serve as a clinical counselor. However, demonstrated experience in employee relations, grievance handling, mediation, conflict resolution, counseling-informed support, restorative practice, psychology, social work, or a related field is essential.
- Children, Caregivers & Hope House
- Build healthy and appropriate relationships with children and young people in accordance with HFSV safeguarding policies.
- Work constructively with house mothers and caregivers to support a stable, nurturing, respectful, and emotionally healthy home environment.
- Offer age-appropriate encouragement, guidance, coaching, and positive adult role-modeling.
- Help ensure disputes involving children are handled sensitively, without humiliation or shame, while maintaining appropriate accountability and prioritizing safety.
- Administration, Systems & Operations
- Support the Country Director in the smooth and effective daily operation of HFSV.
- Maintain accurate and confidential employee, administrative, compliance, inventory, and operational records.
- Coordinate meetings, schedules, correspondence, action items, office requirements, purchasing, vendors, transportation, and logistics.
- Support documentation related to Cambodian employment requirements, NSSF, safeguarding standards, organizational approvals, and donor requirements.
- Proactively identify administrative challenges and help develop practical, sustainable solutions.
- What HOPE Expects
- We expect our HR & Administration Officer to:
- Protect the dignity and well-being of the children and people we serve.
- Treat sensitive concerns with discretion, fairness, courage, and compassion.
- Combine empathy with accountability and patience with appropriate firmness.
- Maintain dependable administrative systems and accurate documentation.
- Strengthen trust, communication, professionalism, and follow-through throughout the organization.
- Lead through personal example, integrity, humility, and consistent action.
- Success means employees feel both supported and accountable; children and caregivers are treated with dignity; difficult concerns receive mature and appropriate follow-through; and HFSV’s daily operations function reliably and professionally.
联系方式
- 👤 联系人：Hope For the Silent Voices
- ✉️ 邮箱：Eric.Lyons@hopeforthesilentvoices.org
- 📍 地址：Prek Toal, Sangkat Stueng Mean chey 2, Khan Mean Chey, Phnom Penh, Cambodia
位置 / Google 地图
来源：网络 · 2026-09-01 10:49:11